- With the payment of your order, you will be deemed to have read and agree to our TOS.
- Balance payment must be cleared within 7 days once our job is done or else the service we provided will be inactive.
- You are required to respond in 24 hours if there is an abuse complaints made to your website.
- You are responsible for your own content and must not use our service for illegal and prohibited purpose by the laws of Malaysia.
- We reserve the right to disable any material from your website that is reasonably deemed unacceptable.
- We reserve the right to suspend your account if prohibited material is discovered.
- Our website link will be placed on your footer area for marketing / trademark purpose.
- Job will be considered done if the delay (The duration is 7 days) comes from the customer after we have given the draft of work.
- If client wanted to make changes or add on different information of those that have been given to us earlier, amendment without major edit will be given for maximum 2 times only.
- For hosting change we just give the html file website.
- Not all package have access to editor/admin.
- We did not give cPanel access to client to protect our security, our network, premium theme/plugin.
- Violation of TOS may lead to account termination with or without notice.
- The change terms and conditions can be made with or without notice.
- SPECIAL REFUND POLICY FOR SOCIAL MEDIA MARKETING :
Our ads package guaranteed the ads generating result, as if the result wasn’t good we will stop it to make amendments then only let it run again. The result is judged averagely, for example if the objective of the ads is message, we will then focus on cost per message to judge if the result is healthy. We have a cut off point for every campaign, other than doing the ads graphic, content and upload the ads, our package include daily check on ads performance to ensure amendments are made when necessary. But if it’s regarding to sales, we hope you understand that your side need to follow up on the enquiry to convert the ads result to sales. Our refund policy valid only when the ads is not performing until the end of the campaign, we would proceed with refunding you 50% (RM 300).